SyncedCaddie

Automatically add trip data by forwarding confirmation emails. No more manual data entry.

Overview

Every trip in SyncedGolf comes with a unique email address powered by SyncedCaddie. Forward your airline confirmations, car rental bookings, golf tee time itineraries, and receipts to this address, and SyncedCaddie will automatically parse the email and add the information to your trip.

How It Works

1. Find your trip’s email address on the trip overview page (the green SyncedCaddie card with copy button)
2. Forward a confirmation email to that address — airline, car rental, tee time, or receipt
3. SyncedCaddie parses the email using AI to extract flights, cars, tee times, and expenses
4. Data is automatically added to your trip — flights appear in the Travel tab, tee times in Rounds, etc.

Finding Your Trip Email

Your trip’s SyncedCaddie email address is available in two places:

• Trip Overview Page: Look for the green SyncedCaddie card near the top of the page. Click “Copy Email” to copy the address.
• Invitation Email: When you’re invited to a trip, the invitation email includes the SyncedCaddie address and instructions.

The email address looks like: k7Bx9mPq@caddie.syncedgolf.com

Supported Email Types

Airline Confirmations

Forward your flight booking confirmations. SyncedCaddie extracts:

• Airline and flight number
• Departure and arrival airports (IATA codes)
• Departure and arrival times
• Confirmation code
• Traveler names (matched to trip players)
• Direction (arrival vs. departure, based on trip dates)

The “needs ride” flag defaults to enabled so trip organizers can coordinate airport pickups.

Each journey is filed as arriving (heading to the trip) or leaving (heading home) based on the trip dates, and times are converted from each airport’s local time so they display correctly on the Travel page and Schedule.

Car Rental Confirmations

Forward your rental car booking confirmations. SyncedCaddie extracts:

• Rental company and vehicle type
• Pickup and dropoff locations and times
• Daily rate and total cost
• Confirmation code
• Renter name (matched to trip player)

Golf Tee Times

Forward itineraries from travel agencies or course booking confirmations. SyncedCaddie extracts:

• Course name (automatically searched and imported from our course database)
• Date and tee time
• Player names
• Confirmation code
• Green fees

Receipts & Expenses

Forward receipts to automatically create trip expenses. SyncedCaddie extracts:

• Vendor name and description
• Amount and currency
• Category (food, transportation, golf fees, etc.)
• Who paid

Expenses default to “split equally among all players” — you can adjust the split type afterward. Each player’s share is written at the same time, so a forwarded receipt shows up on the balances screen straight away: the person who paid is owed the full amount and everyone else carries their share. Nothing needs to be re-split by hand.

If no player on the trip matches the name on the receipt, the expense is not created — an expense with nobody paying it cannot be settled. Add the payer to the roster and forward the receipt again.

Tips for Best Results

• Forward the original confirmation email when you can — the HTML contains structured data that’s easiest to parse
• Screenshots, photos, and PDFs work too — attach a screenshot of the airline app, a photo of a printed itinerary, or the PDF e-ticket; SyncedCaddie reads image and PDF attachments (PNG, JPEG, HEIC, WebP, PDF, up to 8 MB each)
• One confirmation per email — if you have multiple bookings, forward each separately
• Itineraries with multiple items work too — travel agency emails with flights + tee times are handled

Confirmation Replies

Every time SyncedCaddie finishes with a forwarded email it replies to the person who sent it, so the one who knows the booking can catch a bad parse right away:

• Added — lists each flight, rental car, tee time, or receipt that was created (with local times and confirmation codes) and which trip player it was attached to.
• Needs a quick look — shows what was found and which traveler names could not be matched; nothing is added until an organizer applies it.
• Couldn’t read that one — the email did not look like a confirmation. Forward the original confirmation rather than a screenshot or reply chain.

Each reply links to the trip’s travel page. Replying to it goes back to the trip’s SyncedCaddie address, so you can forward the next confirmation from the same thread.

Reviewing Parsed Data

Not every email can be parsed perfectly. When SyncedCaddie needs help:

• Needs Review: The email was parsed but a traveler couldn’t be matched to a trip player. Go to the Travel tab to review and manually apply.
• Failed: The email couldn’t be processed. You can retry from the Travel tab.
• Rejected: The email wasn’t recognized as a confirmation. No action needed.

Managing SyncedCaddie Emails

Trip organizers can manage all SyncedCaddie emails from the Travel tab:

• View processing status for each forwarded email
• Retry failed emails
• Apply emails that need review after verifying the data
• Undo applied emails to remove the created records

On a drivable trip there is nothing to forward — use Ride Coordination on the same Travel tab to work out who is driving and who needs a seat.

FAQ

What happens if SyncedCaddie parses something incorrectly?

Check the confirmation reply you receive after forwarding — it lists exactly what was added. You can undo any applied email from the Travel tab, which removes all records that were created from that email, or edit the individual flight, car, or tee time directly.

Can multiple people forward the same confirmation?

Yes, SyncedCaddie detects duplicate emails by message ID and won’t process the same email twice.

Does SyncedCaddie work with all airlines/rental companies?

SyncedCaddie uses AI to parse emails, so it works with most confirmation email formats. If a specific format isn’t recognized, forward it and let us know so we can improve parsing.

Is my email data secure?

Email content is processed by AI for data extraction only. Raw email content is stored securely for debugging and reprocessing, and is only accessible to trip members.

Can I customize the SyncedCaddie welcome message in invitation emails?

Yes, trip organizers can set a custom welcome message that appears in the SyncedCaddie section of invitation emails.